Product Design
Holly Randolph
Lead Product Designer | CSPO | CoE & CoP Lead
“Design isn’t just what it looks like and feels like — design is how it works.” – Steve Jobs, co-founder of Apple.
About Me
I’ve been in Product Design and UX for eight years, driven by a deep passion for Human-Centered Design and the power of Design Thinking to solve complex problems.
My journey began with a passion for creativity and a desire to learn more about technology and digital products. My curiosity grew as I began to dive into the world of UX learning how people interact with digital products, leading me to explore various facets of design and strategy. Through this experience, I developed a strong ability to approach challenges with empathy, creativity, and a problem-solving mindset—balancing user needs with business goals.
I thrive in environments that embrace Design Thinking, using research, ideation, prototyping, and testing to craft intuitive, scalable, and sustainable solutions. I’m always eager to explore new technologies and methodologies that push the boundaries of what’s possible in UX.
Skills
AI in Design
Human Centered Design
Adobe CC
Figma
Axure RP
Sketch
Content Analysis
Journey Mapping
Persona Creation
Wireframing
Quantitative analysis
Qualitative analysis
UX research
Agile/Lean UX
Scrum
Certifications
Product Design in AI | Artificial intelligence & Users – Udemy 2025
Becoming a Thought Leader – RSM/Linkedin 2023
Agile Foundation Certification – RSM/Linkedin 2020
Certified CSPO – Scrum Alliance 2019
UX Research & Strategy – Design Lab 2016
UX Interaction Design Course – Designlab 2016
Branding
My job is to continuously pursue work that meets the standards of a company’s brand. The brand is who they are if we don’t help to build that for them we are only hurting ourselves and our practice as designers.
Design
Design is what brings our work to life! without design, I cannot solve for the layer of UX and without UX we cannot solve for design. Design inspires emotion, allowing us to create a fully immersive experience for our end user.
Experience
It is about the Users in the end. How they perceive and experience and use that experience. In a world that forgets the simple focus of the user and how to design for their needs, I continuously strive to push back strategically, so that we can create solutions and provide this measure of success to all end users.
Agile
Having worked in agile for over 12 years I have learned how to be resourceful, work lean, and to solve for the quick and plan for the long term. Learning how to hone in on Lean UX in agile is one of the strongest and most humbling experiences I have had and continue to participate in.